The grade of "I" (Incomplete) is exceptional. It is to be given only to students whose work in a course has been satisfactory, but who, because of illness or other circumstances beyond their control, are unable to complete the course. To be eligible for the I grade, a student must have completed at least 60% of the total course work requirements, with a grade of C or better.

When requesting an Incomplete, students must provide the faculty member with substantiating information or documents. The faculty member makes a final decision on granting the Incomplete and sets a deadline for completing remaining work. In recording the grade of I, the faculty member states on a Grade Report Slip the quality of the student’s work to date, the requirements remaining, and the deadline for completion.

In Korea, military personnel in the Eighth U.S. Army are advised that they have only sixty days to have the grade changed. If the student has not removed the I grade within that period, the grade will change automatically to an F within the education center computer system. The student will then be billed for the amount of the tuition assistance provided by the military.

When they assign incompletes, faculty set their own specific deadlines, within a four month period following the end of the term in which the I grade was given, for the completion of all course requirements. These are usually much less than four months, more typically two or three weeks. If all required work is not completed by the faculty member’s deadline, a grade of F may be assigned. In any case, if the work has not been completed and the faculty member has not submitted a new grade, the I grade will change to F with the expiration of the four-month time period after the end of the term in which the course was taken.

It is the responsibility of the student, not of the education center nor of UMUC in Asia, to arrange with the faculty member for the assignment of an Incomplete. Students should realize that it is extremely difficult to remove a grade of I subsequent to their transfer away from Asia. An I cannot be removed by the mark of W. If students elect to repeat the course, they must reregister, pay the full fees and attend the entire course.

For more information on grades, please consult UMUC Asia academic policies

For students enrolled in distance education courses, the number of class meetings held is not a relevant criterion because such courses are designed to substitute independent work for class attendance. Accordingly, the refund policy and withdrawal procedure differ from that of traditional courses.

The refund for withdrawal from distance education courses is computed from the date the Application for Withdrawal is formally initiated. The amount of the refund is based on the time that has elapsed since the beginning of the course:

For Distance Education Courses

Official withdrawal	% Refundable
Withdrawal before start date of class	100%
Withdrawal if not more than 1/8 of the total class days have passed (i.e., through calendar day 9 of the course)	75%
Withdrawal if not more than 1/4 of the total class days have passed (through calendar day 18 of the course)	50%
Withdrawal after more than 1/4 of the total class days have passed (after calendar day 18 of the course)	0%
NOTE: 4:30 p.m. (Japan Standard Time) marks the end of each of the refund periods shown above. Distance Education students may withdraw from a course up to 4:30 p.m. Friday, Japan Standard Time, of the week before the course ends. Exact withdrawal deadline dates can be found on the Asia DE site, under Weekly Calendar -> Student Calendar.