If a student has a dispute in a class and is unable to reach an acceptable solution or compromise with the instructor, they may file a formal grievance. Students that wish to file a grievance should follow the instructions below:

• The written complaint should include in detail the reason for the complaint, any pertinent correspondence between the student and Instructor, and the outcome that the student wishes to see as a result of the complaint.
• E-mail the grievance to Chuck Brechbill, Administrative Assistant to the Distance Education office at cbrechbill@asia.umuc.edu
• Once this information is received from the student, the DE Office will investigate the complaint and the Director will make a ruling based upon those findings.
• The Director will contact the student directly with the outcome.

For UMUC's complete grievance procedures:

http://www.umuc.edu/policy/policy_files/m13070.html